P&O Cruises | About Us

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Our Heritage

P&O Cruises can trace its colourful history all the way back to 1837. On 1st September that year, Arthur Anderson and Brodie McGhie Wilcox, founders of the Peninsular Steam Navigation Company, were awarded a contract from the British Government to carry mail from London to the Iberian Peninsula. At that time passengers were also carried on these routes, but initially it was more a case of business than pleasure.

It is commonly believed that Arthur Anderson first imagined deep-sea cruising two years before establishing the company.

Arthur placed a dummy advertisement selling a mythical cruise to fill space in the first edition of his ‘Shetland Journal’ newspaper.

As the company picked up more contracts with more varied destinations, they also put Anderson’s idea for leisure cruise travel into action. They offered round trip tickets to some of the more exotic destinations along their routes like Malta, Athens and Egypt. Needless to say this new holiday phenomenon well and truly took off.

P&O Cruises set the standards for quality, service, reliability, comfort, safety and innovation. And this forward-looking approach ensures that we remain at the forefront of cruise holidays.

 

Holiday Cruises

We wouldn’t be where we are today, Britain’s favourite cruiseline, if it wasn’t for our team. Regardless of how impressive our ships are, if we didn’t have the high levels of service that we do on board, our passengers wouldn’t come back, but they do.

Time is invested in our carefully selected staff. Before they step on board, they are inducted into P&O Cruises through a comprehensive on shore training programme. Once on board the training continues with On Board Trainers visiting each ship for up to a month at a time to ensure your holiday cruises with us are truly special.

You will find a passenger to staff ratio of 2:1 on board equalling an intuitive, but unobtrusive service at all times. From our British Officers to skilled galley staff, all are completely professional and nothing is ever too much trouble.

 

An Eye for Detail

With so many companies offering holiday cruises, what makes P&O Cruises a cut above the rest? Maybe it’s because we think the little things are just as important as the big ones:

  • Creating a dedicated welcome pack for children
  • Providing personal in cabin pamper treats
  • Ensuring your glass is never empty at dinner
  • Producing a daily ship’s newspaper with the latest headlining stories
  • Stewards who remember your favourite drink
  • Turning your bed down every evening

When you combine these with our other unique touches we hope that you will agree our service is second to none.

 

Making life easy

We work tirelessly to attend to your needs before you even realise you have them. From arrival to departure, we have developed features that we hope help make your holiday as relaxing as possible. These include such things as a quicker check in process so that you’re not kept waiting, to Balcony Dining so you can enjoy the ship’s fine cuisine from the comfort of your own cabin. You may not even notice our other features. This is deliberate – they are not there to be seen, just enjoyed.

 

An elevated holiday experience

P&O Cruises has invested in a multi-million pound ‘Elevation’ project across the fleet of ships supporting the continued commitment to raising standards even higher. A selection of the refinements and initiatives you will experience on your holiday include:

  • Cabins – New Sealy mattresses and luxury pamper packs
  • Dining – Marco Pierre White and Gary Rhodes restaurants, Balcony Dining and enhanced children’ teas
  • Entertainment – Noddy and Mr. Bump from the Mr. Men Show, more celebrity speakers and live Premier football
  • Shore excursions – ‘Once in a lifetime’ experiences and family tours