FAQ

Q: What is a Guarantee Fare?

When you or your travel agent come to make a reservation you may be offered the guarantee of the stateroom grade, rather than a specific stateroom number. This is because we know from experience that a small number of guests will be compelled to cancel their arrangements, thus leaving the accommodation vacant. Accepting a guarantee means that you have a firm booking and can go ahead with your holiday plans in the same way as if you had accepted a specific stateroom number from the outset. When we allocate a stateroom number you can rest assured you will be given a stateroom of the type you have booked, or in some instances, of a higher rate, though it may be situated on a different deck to that shown on the deck plan for the grade guaranteed. The fare you have been quoted will, however, remain unchanged.

Q: If I wish to stay in Southampton or London the night before or after my voyage, can you suggest a hotel?

Yes, we have negotiated special rates on your behalf at the Hilton Hotel in Southampton. The Chewton Glen Hotel in the New Forest (approx 45 minutes' drive from Southampton) also offers exclusive rates for Cunard guests. We also offer rates at three hotels in central London; The Millenium Hotel, Renaissance Chancery Court and The Goring Hotel.

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